• Combining multivariate statistics and the think-aloud protocol to assess Human-Computer Interaction barriers in symptom checkers 

      Marco-Ruiz, Luis; Bønes, Erlend; de la Asuncion Gonzalez, Estela; Gabarron, Elia; Solis, Juan Carlos Aviles; Lee, Eunji; Traver, Vicente; Sato, Keiichi; Bellika, Johan Gustav (Journal article; Tidsskriftartikkel; Peer reviewed, 2017-09-09)
      Symptom checkers are software tools that allow users to submit a set of symptoms and receive advice related to them in the form of a diagnosis list, health information or triage. The heterogeneity of their potential users and the number of different components in their user interfaces can make testing with end-users unaffordable. We designed and executed a two-phase method to test the respiratory ...